Frequently asked questions
How do I apply for a job?
Just go to the "join us” section on this site, search for the right vacancy and apply online.
What about age restrictions?
By law we can’t employ anyone under the minimum school leaving age - if you can’t join us right now, we’d love to hear from you when you can. Also, you must be 18 or over to be a Front of House Assistant or Forklift Truck Driver, or to work night shifts. Other than that, people of all different ages work with us.
What management roles do you offer in your stores?
Department Managers: Front of House Manager, Administration Manager, Customer Manager, Dairy Deli Frozen Manager, Delivery Manager, Dry Food Manager, Food Replenishment Manager, Meat Manager, Fish Manager, Fruit & Vegetable Manager, Gastro Manager, Office Media & Seasonal Manager, Sommelier; HR Manager; Assistant General Manager; Store Manager. Some of these roles are available at Supervisor level. You need relevant experience to apply.
What specialist roles do you offer in your stores?
Butcher, Meat Specialist, Meat Supervisor, Meat Manager, Fishmonger, Sommelier, Field Sales. You need relevant experience to apply for these.
What specialist roles do you offer at your Support Centre?
IT, Human Resources, Finance, Marketing (Customer Management), Buying (Offer Management), Communications, Loss Prevention, Facilities, Quality Assurance, Audit.
When do you update the vacancies on this site?
Every hour, so we would recommend checking the site on a regular basis.
What general qualities are you looking for?
Please click here for our list of competencies.
What training can I expect when I join Makro?
From your first day with us you can expect a comprehensive training programme to get you up to speed in your new role. Whether you work in stores or in our Support Centre, and whatever your role, your training will be tailored to you needs and will ensure that you quickly understand our business and how we work. From product knowledge training to customer service and leadership skills; some training will be classroom based, but much is hands-on, carried out on the job. Additionally, if you work in one of our stores you can expect to receive industry specific training that may lead to a nationally recognised qualification.
What ongoing development do you offer your employees?
All Makro employees benefit from access to a wide range of development opportunities to support them in their existing role, and, where appropriate, to help them prepare for a new role. When it comes to developing our talent there are a range of learning activities available to ensure you are equipped with all the essential skills and knowledge to do your job. Every member of our team has a personal development plan tailored to their individual needs and career aspirations.
Do you offer industrial work placements or student placements?
No, we don’t at the present time. We sometimes offer seasonal work – please search our vacancies.
What are the working hours?
Store roles are shift-based, with full-time roles working 5 out of every 7 days (this can include early mornings and late evenings, so you need to be flexible). Managers in stores work a 38 hour week, which can include some weekend work and sometimes the need to put in longer hours. The Support Centre works a 37.5 hour week, Monday to Friday, with a 3.45pm finish on the Friday (usual hours are 8.30am to 5.00pm) but longer hours are sometimes necessary.
What are the rewards and benefits?
Our packages are competitive in our industry. Please click here to find out about our benefits.
How do I apply?
You can only apply using our online recruitment system. It’s easy to follow and it’s right here on this website. In line with our equal opportunties policy, we don’t accept speculative CVs or applications sent or handed into our stores or Support Centre and they will be shredded in line with our DPA policy.
What happens once I’ve applied?
First you get an email confirming that we’ve received your application. Then, if you make it to the next stage, we email you to invite you to a phone interview or assessment. After that, we inform you of our decision, again by email, as soon as we can, and take it from there. If you’ve not been successful, we’ll email you to let you know.
Can I apply for more than one role?
Yes you can. Just make sure you log in with the username and password you used when you very first applied.
I’ve worked for you before. How can I re-join?
Just apply for the vacancy online, the same as everyone else. This keeps your records updated and creates a level playing field.
Can I apply again if I’m unsuccessful first time?
An unsuccessful initial application usually means that you don’t match our requirements for that particular role, so please think long and hard before applying for the same role again. If you’re unsuccessful following your interview or assessment, please wait 6 months before applying again. This gives you time to digest our feedback and know what to do better next time.
Where can I get help completing my application form?
Click here to go to our Help With Applying page.
How long does it take to complete the application form?
For most roles, up to 20 minutes. But you can log in and out and work on it as often as you like – it’s up to you.
Is there a time limit for completing the application form or submitting a CV?
We usually email you a reminder after two weeks. If we don’t receive anything from you shortly after this, we automatically withdraw you from the process.
Can I change my answers once I’ve submitted my form?
No, you can’t.
How do I log in if I’ve forgotten my username and/or password?
Just follow the on-screen instructions and we’ll email you a reminder.
Why can’t I access my application?
It could be for one of two reasons. Either you’ve completed and submitted your form, which means you’re now at the stage of waiting to hear from us, or you’ve entered an incorrect username and/or password. Make sure you’re using the right one(s) and entering them accurately.